Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Marc Veenstra
Office Hours
Address
Suite 1
Grand Rapids, MI 49546
Across from Forest Hills Foods
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Simple Insights®
When should I update my estate plan?
When should I update my estate plan?
Marriage, death and divorce are, of course, reasons to update an estate plan. We review other times to review what's included in this financial document.
Protecting your car: Do I need collision insurance?
Protecting your car: Do I need collision insurance?
Learn what collision coverage is, what it helps pay for after a car crash, how deductibles work and if you need this coverage.
What is an e-bike?
What is an e-bike?
If you’re wondering what sets an e-bike apart from a regular bike or want details on e-bike insurance, read on for the answers to these questions and more.
Social Media
Viewing team member 1 of 6
Eddie Rucker
Marketing Manager
License #20006777
Eddie — Licensed Agent, Marketing Manager Lic. # 20006777
Licensed Agent | Grand Rapids Native
Eddie brings a background in broadcast journalism to the insurance world, and it shows — she’s an exceptional communicator who helps customers truly understand their coverage. A Grand Rapids native, Eddie is committed to her community and believes that smart insurance is one of the most empowering things a family can have.
Viewing team member 2 of 6
Mike Tran
Account Manager
License #18222488
Michael — Licensed Agent Lic. 18222488
Licensed Michigan Insurance Agent
Michael is a licensed Michigan insurance agent who leads with kindness and a belief that great service is the foundation of everything. He enjoys spending time with his family and catching a basketball game when life allows. Whether you’re a new customer or a longtime policyholder, Michael is here to make the process simple and comfortable. Michael also speaks fluent Vietnamese, making our team a great resource for the Grand Rapids' Vietnamese-speaking community.
Viewing team member 3 of 6
Melissa West
Account Manager
License #9098527
Melissa — Licensed Agent, Lic. #9098527
Licensed Since 2007
Melissa has been working in State Farm agencies since 2007, bringing nearly two decades of insurance experience to our team. She focuses on life insurance and is passionate about helping families prepare for the unexpected. If you’ve been putting off a life insurance conversation, Melissa makes it easy — and genuinely worthwhile.
Viewing team member 4 of 6
Natalie Westaby
Office Manager
License #19418043
Natalie Westaby — Office Manager & Service Team Lead
Lic. # 19418043 | Grand Rapids Native
Natalie is our Service Team Lead and the go-to person for all of our existing customers. From billing questions to policy changes, claims, discounts, and general questions — Natalie handles it all with a smile. Born and raised right here in Grand Rapids, she attended Northview High School and went on to study at Kendal Art College. Outside the office, Natalie’s passions include camping, various artistic endeavors, and Pokémon Go. We’re so happy to have her on the team!
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Ella Bennett
Receptionist
Gabriella (Ella) Bennett — Receptionist
Grand Rapids Native | Forest Hills Eastern Alum
Born and raised in Grand Rapids, Ella is a proud West Michigan local and a natural connector. She graduated from Forest Hills Eastern High School and when she’s not in the office, you’ll find her at a car show or at the lake with her two Alaskan Malamutes. Ella brings energy and enthusiasm to every customer interaction.
Viewing team member 6 of 6
Michelle Minervino
Customer Service Representative
License #8944190
Michelle Minervino — Customer Service Representative
Lic. #8944190 | Joined October 2024
Michelle joined the Veenstra team in October 2024, bringing over a decade of customer service experience. Originally from Miami and part of a large Cuban family, she’s been embracing everything Grand Rapids has to offer — and bringing warmth and professionalism to every customer she helps. Michelle also speaks fluent Spanish, making it easy for any Spanish-speaking customers to get the help they deserve.