State Farm® Insurance Agent Marc Veenstra
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathleen Holwerda
April 14, 2025
5
out of
5
rating by Cathleen Holwerda
"I had the pleasure of working with Melissa and Marc, and I truly cannot thank Melissa enough for her genuine kindness toward me. She explained things without judgement. It meant so much. I’ve felt completely taken care of by Marc and his entire team since they’ve taken care of my insurance. Thank you all for everything!"
Tom S
March 21, 2025
5
out of
5
rating by Tom S
"Very happy and satisfied with the insurance service provided by Marc and his associates."
We responded:
"Thank you, Tom, for sharing your positive experience! I'm glad to know that you are happy and satisfied with the service from our team. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
DAE HEE HAN
March 13, 2025
5
out of
5
rating by DAE HEE HAN
"Marc is the best agent. Period."
We responded:
"Thank you, Dae Hee Han, for your fantastic review! I'm happy to know that you think so highly of my service. If you ever need assistance or have questions, feel free to reach out. I'm here to help!"
michael pearson
February 21, 2025
5
out of
5
rating by michael pearson
"Mark and Eddie at State Farm are great. They answered all my questions an provided me with a good insurance policy. I highly recommend this agency !"
We responded:
"Thank you, Michael, for your fantastic review! I'm happy to know that Mark and Eddie were able to assist you with your insurance needs and answer all your questions. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
laquinia mccoy
February 4, 2025
5
out of
5
rating by laquinia mccoy
"Marc was awesome"
We responded:
"Thanks Laquinia you are pretty great yourself! -Marc Veenstra State Farm"
Anna patricelli
January 30, 2025
5
out of
5
rating by Anna patricelli
"Melissa was very helpful and helping me navigate and understand the different insurances policies I carry and what they cover. She was very thorough and answering my questions and very willing to help me so that I get the best in choosing my insurance policies. I will always recommend State Farm, especially Melissa! 😊"
We responded:
"Thank you, Anna, for sharing your experience! I'm glad to hear that Melissa was able to assist you in understanding your insurance policies and ensuring you made the best choices. Her dedication to helping our customers is truly appreciated. We're grateful for your recommendation and look forward to continuing to serve your insurance needs. If you have any more questions or need further assistance, don't hesitate to reach out!"
Rachel E
January 24, 2025
5
out of
5
rating by Rachel E
"I love that they are always so willing to talk me through everything and explain my options. Very patient and nice! Easy to get in touch too."
We responded:
"Thank you, Rachel, for your wonderful feedback! I'm glad to know that our team has been able to assist you with patience and clarity. It's great to hear that getting in touch with us has been easy for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Jeanette Gutierrez-
January 9, 2025
5
out of
5
rating by Jeanette Gutierrez-
"Absolutely great people they were indeed able to help me with what I needed to know and just so kind"
We responded:
"Thank you, Jeanette, for your wonderful review! I'm so happy to know that our team was able to assist you and provide the information you needed. Your kind words about our service mean a lot to us. If you need further assistance, feel free to reach out anytime. We're here to help!"
Kristin Matvichuk
January 8, 2025
5
out of
5
rating by Kristin Matvichuk
"Wonderful experience with this State Farm team! They are always kind and readily available when needed! Great experience through my claims process as well!"
We responded:
"Thank you, Kristin, for sharing your positive experience with our Grand Rapids team! We're happy to know that our team was kind and available when you needed us. If you need assistance, please don't hesitate to reach out. We're here to help!"
Becky McDaniel
January 3, 2025
5
out of
5
rating by Becky McDaniel
"They are very understanding, an explain everything to you. Thank you very much."
We responded:
"Thank you, Becky! I'm glad you found our explanations helpful and that we could assist you. If you have any more questions or need further assistance, feel free to reach out."
Stacy Zetty
December 15, 2024
5
out of
5
rating by Stacy Zetty
"If you are in search of a reliable innovative insurance company I highly recommend Veenstra State Farm Insurance. From the start I was impressed with the company’s professionalism and customer service. I had the opportunity for an old fashioned sit down appointment with Agent Marc Veenstra who took the time to educate and formulate a customized insurance plan that catered to my specific needs at an affordable price. I am beyond grateful for their wisdom, knowledge, and expertise. Thank you Marc Veenstra and your Team."
We responded:
"Thank you, Stacy, for your wonderful feedback! I'm so glad to hear that you found our professionalism and customer service impressive. It was a pleasure to sit down with you and create a personalized insurance plan that fits your needs. Our team is grateful for your trust and support. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Ally Belser
November 21, 2024
5
out of
5
rating by Ally Belser
"Marc and his office staff are conscientious and attentive."
We responded:
"Ally, thank you for your kind words! I'm glad to know that you find our office staff conscientious and attentive. We truly appreciate your feedback and are always here to help with any of your insurance needs. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Sarah Oakley
November 21, 2024
5
out of
5
rating by Sarah Oakley
"They have always been easy to work with and make sure they go over everything you want and make sure your getting everything you may want or need. Highly recommended. Great people!"
We responded:
"Sarah, thank you so much for your wonderful review! I'm happy to know that our team has been easy to work with and thorough in meeting your needs. Your recommendation means a lot to us. We're always here to help with anything you may need in the future. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Kris Ford
November 20, 2024
5
out of
5
rating by Kris Ford
"Marc is very knowledgeable about insurance policies inner working and will work for the clients."
We responded:
"Kris, thank you for your wonderful review! I'm glad you found my knowledge of insurance policies helpful. It's my goal to work diligently for my customers and ensure they have great coverage. If you have any further questions or need assistance, feel free to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
jason antes
November 18, 2024
5
out of
5
rating by jason antes
"This office has been outstanding with me. The customer service has been top notch through and through. Unable to make calls do to my job we have communicated via text several times and I have always had a quick response. They have always answered my questions quickly. They have always been polite and nice and understanding. This is best customer service I have encountered in a very long time and several businesses could take notes from them. Thank you very much."
We responded:
"Jason, thank you so much for your wonderful review! I'm glad to hear that our team has been able to provide you with top-notch customer service. It's great that our text communication has been effective for you, especially given your busy schedule. We strive to be polite, understanding, and responsive to our customers' needs. Your feedback means a lot to us, and we appreciate your kind words. If you ever have any more questions or need further assistance, don't hesitate to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Mary Grant
November 13, 2024
5
out of
5
rating by Mary Grant
"Walked away very comfortable with my decision to move my insurance to State Farm"
We responded:
"Mary, I'm so glad you felt comfortable with your decision to move your insurance to State Farm. We always aim to make the process as smooth and reassuring as possible. If you have any questions or need further assistance, our office is here to help. Thank you for choosing us! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Elisabeth Fagrey
October 9, 2024
5
out of
5
rating by Elisabeth Fagrey
"Michael made me feel very comfortable and was encouraging, helpful, and patient. Extremely positive and uplifting experience!"
We responded:
"Thank you, Liz! I'm happy to hear that Michael made you feel comfortable and provided helpful and encouraging service. We appreciate your feedback and are grateful for your support. If you need any further assistance, feel free to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Kolton Umphrey
October 7, 2024
5
out of
5
rating by Kolton Umphrey
"Everyone with the Mark Veenstra Team is Amazing! Anything I have ever needed has been condone with ease.. everyone is super helpful, timely and really care about their clients❤️ I can't give enough praise for this company!"
We responded:
"Kolton, thank you for your wonderful review! I'm glad to know that our team has been able to assist you with ease and care. We truly value our customers and strive to provide timely and helpful service. Your praise means a lot to us. If you ever need anything, we're here to help! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Vizziaa4313
October 4, 2024
5
out of
5
rating by Vizziaa4313
"Dude was awesome. Got me set up with insurance in literally 30 minutes. No time at all compared to some other places I’ve dealt with"
We responded:
"Thank you! We try to be helpful and quick with everyone. Glad we could help! -Marc Veenstra State Farm"
Ajilan Potter
September 30, 2024
5
out of
5
rating by Ajilan Potter
"I've had nothing but a positive experience working with this team. They have been responsive and helpful and always get back to me in a timely manner. Would highly recommend."
We responded:
"Ajilan, Thank you for your wonderful feedback! I'm glad to know that our team has been responsive and helpful in meeting your needs. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Marco Ponce
September 19, 2024
5
out of
5
rating by Marco Ponce
"Great experience"
We responded:
"Marco, thank you for sharing your positive experience! We're glad you had a great time with our services. If you need any further assistance, feel free to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Sarah Husman
September 13, 2024
5
out of
5
rating by Sarah Husman
"I called Marc Veenstra about a quote after a huge fiasco w another company I won't need. He set everything aside and emmedietly took care of my needs!! Fantastic customer service and its good to know I'm well taken care of."
We responded:
"Thank you Sarah, so glad we could get you out of that fiasco! -Marc Veenstra State Farm"
Janet corlin
September 10, 2024
5
out of
5
rating by Janet corlin
"After being with State Farm for almost 40 years I tried out a different company. 10 months and I was back with Mark. The personal service is wonderful. There is no comparison to having a good relationship with your insurance agent."
We responded:
"Janet, thank you for your loyalty and for sharing your experience. I'm glad you're happy with the personal service our office provides. Building strong relationships with our customers is very important to us. If you ever need anything, we're here to help! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Karen Kidwell
September 7, 2024
5
out of
5
rating by Karen Kidwell
"This is the beginning of my second year with State Farm after a decades-long stint with another company. I couldn’t be more pleased with the kind, thorough and informative service from Marc and Emily! Any question is always immediately answered. Hoping my streak of no claims continues, but I have every confidence that should I have one, it will be handled thoroughly and expeditiously. Many thanks to you both!"
We responded:
"Karen, thank you for your kind words and for choosing us for your insurance needs. I'm glad to hear that you are satisfied with the service Emily. We strive to be thorough and informative, and it's wonderful to know that your questions are being answered promptly. We're here for you should you ever need to file a claim. Thanks again for your trust and confidence! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
Noah Lim
August 30, 2024
5
out of
5
rating by Noah Lim
"The best insurance agency! He helps me get insurance contracts at reasonable prices and always responds with joy. It is the company that helped me the most when I started living in the U.S. as an international student. Highly recommend"
We responded:
"Noah, thank you for your wonderful review! I'm happy to know that our services have been helpful to you, especially as you started living in the U.S. as an international student. It's great to hear that you found our insurance contracts reasonably priced and our responses joyful. We're always here to assist with any future needs or questions you may have. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"