Reviews

"Been with State Farm for a very long time and Mark Veenstra for the last little while. Always get fast, reliable information and service. Quinn was very professional, fast and friendly in taking care of changes I requested today. Can’t ask for more from any business."

"We have had our home and auto insurance with State Farm for many years. No issues, easy to contact."

"Has the best answers
Always helpful."

"Mike Tran is great to work with! We were moving back from out of state and he handled all of our policy transfers flawlessly with one simple phone call. He is exceptionally knowledgeable, efficient, honest, and a real pleasure to work with. Would definitely recommend!"

"Michael Tran was amazing, he helped me get renters insurance and the documents kept not matching what my complex needed and he worked all day with me and them to get everything correct and submitted!"

"Nice my agent got me to the right spot"

"Service was good, quick. They answer the phone too, real person. Much better than the agency I have dealt with in Florida"

"Michael was helpful, personable, patient, and informative!"

"Honestly, I had a great experience where it felt transparent, and my agent did what he could to lower my cost"

"Very communicative and made the whole process easy for people being on insurance for the first time."

"Michael is always so amazing and helpful in every aspect! He and his team makes the process so easy and they are so kind! I will always recommend them first!"

"Not only was the service good, but I could literally feel the fire and positive energy through the phone! 🔥 This man provided a 5-star service experience—equivalent to what I imagine sitting in the chair across from him in his office would feel like.

He got my renters insurance set up quickly and easily, and was a HUGE help during an already stressful process. His patience, energy, and willingness to help really made a difference.

I truly appreciate him and the amazing service he provided! 🙌🏽⭐️⭐️⭐️⭐️⭐️"

"Michael was amazing!!! Got me all switched over and set up. I’ll be referring all my friends his way! Thanks again!"

"Very professional! Was a great help! Definitely recommend to other potential clients! Brother from another mother !!!!!"

"I had an exceptional experience working with insurance representative Mike. They demonstrated professionalism, patience, and a willingness to provide comprehensive explanations of my options in an easily understandable manner. Mike assisted me in identifying the most suitable insurance coverage for my needs, simplifying the entire process and alleviating any stress associated with it. I deeply appreciate their dedication, exceptional customer service, and prompt response to my inquiries. Thank you for your invaluable assistance. I highly recommend your services to anyone seeking insurance."

"Awesome professional experience 5 stars well deserved"

"I've worked with Marc's office for the past 2 years since moving to the Grand Rapids area and they've always been fantastic. Super quick response times, fair rates and a friendly staff. I have yet to work with anyone on his team that isn't top notch!"

"Mike at State farm is awesome and so nice and understanding always helpful and listens and makes u feel so comfortable, always willing to help and very understanding and always willing to go a mile for his customers, if u need anything he is always thier 2 help, all-around great guy. Ty Mike for always being you. Appreciate you. Jeania"

"Eddie and Mike are the best! They treat you like family and always on your side ready and willing to help."

"Fast and efficient"

"Talked to Michael here. Great guy, easy to talk to and helped me through the whole process of switching from GEICO to them. I love that i can call the office and not have to listen to a whole robot call sequence just to ask something. A perfect example was i called needing a copy of my motorcycle insurance. Got it emailed to me less than 2 minutes later. Definitely the way to go here with that personal connection"

"Michael did an amazing job helping my fiancé and I with adding a vehicle. He was patient, kind and very helpful!"

"Michael Tran is super nice & such a sweetheart. He answered all my questions I had about my insurance and walked/talked me thru everything! He was so patient with me & made sure I was comfortable with everything we were talking about and paying for!"

"I had an absolute amazing experience getting set up for auto and renters insurance with State Farm. Mike Tran explained everything to me so that I could understand and worked with me to get me the best deal and coverage. He was very kind and personable! I have wonderful peace of mind knowing I am protected whether I get into an accident or something happens at my home. Highly recommend!"

"Asked for a personal quoted based on a few different things; received a boiler plate chatgpt response not addressing any of these. I'd take your business elsewhere. Impersonal and poor service.

Updated with text interactions: just.... comical levels of insecurity.

EDIT: If that's not AI; then egg on me; but given the amount of emojis and explaining basic concepts; it sure raised my red flags."