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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Kidwell

September 7, 2024

5  out of  5
rating by Karen Kidwell
"This is the beginning of my second year with State Farm after a decades-long stint with another company. I couldn’t be more pleased with the kind, thorough and informative service from Marc and Emily! Any question is always immediately answered. Hoping my streak of no claims continues, but I have every confidence that should I have one, it will be handled thoroughly and expeditiously. Many thanks to you both!"
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Noah Lim

August 30, 2024

5  out of  5
rating by Noah Lim
"The best insurance agency! He helps me get insurance contracts at reasonable prices and always responds with joy. It is the company that helped me the most when I started living in the U.S. as an international student. Highly recommend"
We responded:
"Noah, thank you for your wonderful review! I'm happy to know that our services have been helpful to you, especially as you started living in the U.S. as an international student. It's great to hear that you found our insurance contracts reasonably priced and our responses joyful. We're always here to assist with any future needs or questions you may have. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Tijake85 Kelly

August 27, 2024

5  out of  5
rating by Tijake85 Kelly
"Quick results. Great prices!!"
We responded:
"Thank you for your positive feedback Tim! I'm glad you found our service quick and our prices great. If you need any further assistance, feel free to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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jennie wolf

August 27, 2024

5  out of  5
rating by jennie wolf
"I switched from Progressive to State Farm and Mike has been awesome. very informative and will walk you through everything step by step. no question goes unanswered"
We responded:
"Thank you so much Jennie! Michael is great and we are glad to have him on our team. Thank you for giving us a chance! -Marc Veenstra State Farm Insurance Agency, Grand Rapids MI"
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Tom Ward

August 24, 2024

4  out of  5
rating by Tom Ward
"State Farm Agent Marc Veenstra took extra time to ensure our coverage fit our needs. We were able to save money on our premium as a result. I like that he communicates with us keeping us up to date on our coverage."
We responded:
"Tom, thank you for your review. I'm glad to know that our efforts to tailor your coverage and save on your premium were beneficial. Keeping you updated on your coverage is important to us. If you have any further questions or need assistance, feel free to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Martha Byl

August 23, 2024

5  out of  5
rating by Martha Byl
"We have been with State Farm for years. We tried another insurance company for a short while and quickly returned. Their prices are higher but customer service is priceless! Absolutely the best around. Highly recommend them"
We responded:
"Thank you Martha, it has always been wonderful working with you and John! -Marc Veenstra State Farm Insurance "
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Matt Berrier

August 22, 2024

5  out of  5
rating by Matt Berrier
"Marc has been a great Agent for us over the years. He takes the time to listen and provide valuable insight around the various insurance offerings StateFarm provides. I would highly recommend Marc to be your StateFarm Agent."
We responded:
"Matt, thank you for your kind words and recommendation. I'm glad to hear that you value the time and insight provided around our insurance offerings. Your support over the years means a lot. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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JIm Strohmer

August 20, 2024

3  out of  5
rating by JIm Strohmer
"I was pleased with the early process of application and the profesional manner o fthe first intake. There seemed to be an extraordinary amount of paper copies for the policies. There was some confusion with communication about signatures needed, but it was finally resolved. I never did meet Marc!!"
We responded:
"Hi Jim, thank you for your feedback. I would love to meet you in person! I will have my team reach out immediately to schedule a time for us to connect and either sit down together or at the very least talk on the phone. As for the signatures, unfortunately the state of Michigan does require extensive signatures for every customer on each individual car. Sometimes those DocuSign's we email time out and have to be resent and it can cause confusion so I apologize for that. I hope we can continue to serve you well through the years and earn all 5 stars from you! -Marc Veenstra, State Farm"
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Kerry Zarchi

August 14, 2024

5  out of  5
rating by Kerry Zarchi
"Marc is very responsive and helpful. I would highly recommend him."
We responded:
"Hey Kerry, Thanks a lot for the awesome review! I'm glad you found our service responsive and helpful. If you ever need anything else, don't hesitate to reach out! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Michael Wodarski

August 14, 2024

5  out of  5
rating by Michael Wodarski
"Great experience with State Farm. Highly recommend Marc Veenstra for all your insurance needs."
We responded:
"Hey Michael, Thanks a lot for the awesome review! I'm glad you had a great experience with us. If you ever need anything else, we're here to help! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Geoff Hawksworth

August 13, 2024

5  out of  5
rating by Geoff Hawksworth
"Marc and team are excellent. Fast, accurate and good value"
We responded:
"Thank you Geoff, so glad we have been able to help you through the years! -Marc Veenstra State Farm Insurance Thanks a lot for the awesome review! I'm glad you found our service fast, accurate, and good value. We appreciate your support and are here for any future needs! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Colleen Brown

August 12, 2024

5  out of  5
rating by Colleen Brown
"Jason was great to deal with. He got me quotes together and answered all my questions and concerns. He was transparent through the entire process and best of all, he saved me a significant amount of money! I would definitely recommend them!"
We responded:
"Hey Colleen, Thanks for the awesome review! I'm glad Jason could help you out and save you some money. Transparency and addressing all your questions are what we aim for. We appreciate your recommendation! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Lastarcher Washington

August 8, 2024

5  out of  5
rating by Lastarcher Washington
"Yes awesome agent and his behalf is from my home town(😂) thanks again."
We responded:
"Thank you so much! Always happy we get to help you :) -Marc Veenstra State Farm Insurance"
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Mark Greidanus

June 13, 2024

5  out of  5
rating by Mark Greidanus
"Marc is great. He gave me great advice for homeowners insurance endorsements that saved me a lot of money. Update after nearly 5 years of working with Marc - Marc is still great."
We responded:
"Thank you Mark, we are always glad when we can give tailored advise to each customer and they take us up on it like you did!"
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Leonard Crosby

May 29, 2024

5  out of  5
rating by Leonard Crosby
"Marc and his team are really great at providing peace of mind and helping me keep the best insurance pricing. Great Service! A+++"
We responded:
"Leonard, your review is greatly appreciated! We're pleased to have left you satisfied with our service and appreciate your A+++ rating! Thank you for recognizing our efforts - we're here for all your insurance needs! - Marc Veenstra - State Farm Insurance Agent, Grand Rapids, MI"
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Emilie Roepcke

March 5, 2024

5  out of  5
rating by Emilie Roepcke
"Michael was very helpful and knowledgeable! He was able to get me better coverage on my home and auto for less premium, and he made the process of switching very easy."
We responded:
"Thank you for sharing Emilie! So glad Michael on our team was able to help you with your auto and home insurance, and save you money!"
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Kami

February 6, 2024

5  out of  5
rating by Kami
"Michael Tran was able to hook me up with a better deal and coverage, so I switched from progressive to state farm as fast as I switch lanes on highways. 🤣 He was very informative and helpful! We stan Michael and State Farm."
We responded:
"Thank so you much for the kind words Kami! Michael is a great part of our team and I'm so happy he could help you well! -Marc Veenstra State Farm "
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Regina Pierce

December 8, 2023

5  out of  5
rating by Regina Pierce
"Michael was thorough and explained everything. Excellent customer service. He truly cares about his clients"
We responded:
"Thank you Regina! So happy Michael in our office could help! -Marc Veenstra State Farm"
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Haso Keric

November 7, 2023

5  out of  5
rating by Haso Keric
"I cannot say enough good things about Marc, our State Farm Agent. He is truly the best in the business! Marc's knowledge and honesty are unmatched, and he consistently goes above and beyond to ensure his clients get the best solutions for their insurance needs. Whether you're a new customer or have been with State Farm for years, Marc treats everyone with the same level of professionalism and care. He takes the time to thoroughly explain policies, answer questions, and provide personalized recommendations that suit your unique situation. What sets Marc apart is his unwavering commitment to his clients' best interests. You can trust that he will always find the most cost-effective and comprehensive insurance solutions, tailored specifically to your needs. Marc's dedication to customer satisfaction is evident in every interaction. If you're looking for a State Farm Agent who is not only knowledgeable but also honest and dependable, look no further than Marc. He is guaranteed to provide you with the best insurance solutions and a level of service that is second to none. I highly recommend Marc to anyone in need of insurance services—you won't be disappointed!"
We responded:
"Thank you Haso! Your words are so kind and I am so honored to have been able to help you and your family for all of these years! Thank you again, -Marc Veenstra"
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devin maloney

October 17, 2023

5  out of  5
rating by devin maloney
"Great work from Michael Tran. He was super helpful and gave amazing service. I really appreciated his expertise and willingness to guide me through the process."
We responded:
"Thank you for your kind words Devin, we are so glad Michael was able to connect with you and help! -Marc Veenstra State Farm Insurance"
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Mark VanDellen

October 3, 2023

5  out of  5
rating by Mark VanDellen
"Savings Savings Savings!!!! I first reached out to Marc to have him quote my insurance because my previous agent (with a different provider) retired. I was so surprised to see how much money he could save me ($2000+ per year!) But I would also add that the experience in working with Marc is even more impressive. Marc set aside time to walk through my policy and made sure to 1st compare coverages apples to apples, then flexed his expertise in advising the right coverages for my personal situation. We adjust somethings up and something down to make sure the money we spend on coverages was the perfect fit. I am so excited to have someone I know and trust to discuss my coverage with, and I am excited that my savings can be put to good use. If you haven't had a quote in awhile, I would reach out and let Marc explain what he thinks is best. You'll probably save money, and you'll walk away feeling well taken care of."
We responded:
"Thank you Mark! It has been wonderful working with you and your wife and I look forward to taking great care of you! Also glad we saved you so much money, that's always a plus! -Marc Veenstra"
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Yan Yu

September 22, 2023

5  out of  5
rating by Yan Yu
"It has been truly pleasant working with Eddie! She was so nice and friendly, which made me feel like I have known her for a long time. Most importantly, Eddie was able to help me to find the great savings for our auto and home insurance. Thank you, Eddie!"
We responded:
"Thank you so much Yan! We are so happy to have you as a customer now! -Marc Veenstra & his Team"
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Thomas Shockency

July 11, 2023

5  out of  5
rating by Thomas Shockency
"The man was as helpful as can be, I was already paying 200 for 1 policy and now 300 for 6 policies and coverage on every vehicle. What a deal! Better give a call and ask for Michael Tran! P.s I don’t usually do reviews so I promise you won’t be let down"
We responded:
"Thank you so much for your review Thomas! It means a lot to us, and we are so glad we could help! -Marc Veenstra State Farm Insurance agency"
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Alyssa Adams

June 10, 2023

5  out of  5
rating by Alyssa Adams
"He was extremely helpful and patient in answering all questions and working around my schedule!"
We responded:
"Thank you so much Alyssa, we are extremely happy to have you as part of the State Farm family now with our office! -Marc Veenstra State Farm"
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Bob

June 9, 2023

5  out of  5
rating by Bob
"very nice friendly business"
We responded:
"Thank you Bob, we are excited to help you with your insurance here at our office moving forward! -Marc Veenstra State Farm "